By Richard Morin
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April 16, 2021
Are you and the team you are trying to build, confident? What have you done to make it so? Have you engaged in role playing for the various sales, customer service, HR & interviewing people on your team? Confidence is critical if you and your team / company are to succeed as you might, but it is a transient element as everything changes so often and in ways that leaves some people behind. Role playing is but one of the many tools you can employ to help people step up and become more fluid in how they deliver their message and communications in general. Another great tool is the sharing of books whereby the material becomes fodder for short and to the point meetings where the content is discussed or debated and the team learns from the session. Confidence you ask? Yes it is tough, and not everyone is confident all of the time, but we can all learn to improve and become more competent which leads to confidence. Bringing in a trainer / mentor can clearly help, the investment will more than pay for itself.